Merchix LLC

About

A retailer with
no warehouse.

MERCHIX LLC is a direct-to-consumer e-commerce retailer selling custom apparel, drinkware and everyday accessories. We operate entirely online and ship physical goods direct to retail customers worldwide.

The model

Made to order,
on purpose.

Conventional merchandise retail begins with a guess: how many units of each size and colour will sell. Guess high and the surplus is written off. Guess low and the customer leaves.

We removed the guess. MERCHIX holds no inventory at all. When an order is placed, it is routed to a print-on-demand production partner — in North America for North American addresses, in Europe for European ones — where the item is printed or embroidered and dispatched by courier direct to the customer.

It means a slightly longer wait than pulling a box off a shelf, which we state on every product page before purchase. In exchange, nothing is overproduced, every size stays available, and we can offer the full range without carrying stock risk.

What we sell

Four categories

Apparel

Tees, sweats and hoodies

Heavyweight cotton and cotton-rich fleece from 220 to 420 GSM, printed or embroidered. Sizes XS to 3XL depending on the garment.

Headwear

Caps and beanies

Structured six-panel caps with direct embroidery, and rib-knit beanies finished with a woven label.

Drinkware

Mugs and bottles

Ceramic mugs with wrap-around print, and vacuum-insulated stainless steel bottles with a powder-coated finish.

How we operate

Four
commitments.

Accurate listingsMaterials, weights, fit and measurements are stated on every product page. If an item differs from its description, that is a fault and we cover it.
Honest timingProduction and delivery windows are published before purchase, not discovered afterwards. We do not advertise a delivery speed we cannot meet.
Real returns30 days from delivery on any catalogue item in unworn condition. Faults and misprints are replaced or refunded at our cost.
Reachable supportOne email address, answered within one business day, Monday to Friday. No ticket maze.

Company

Who you are
buying from.

MERCHIX LLC is a limited liability company registered in the State of Wyoming, United States.

Legal name
MERCHIX LLC
Entity type
Limited liability company
Registered in
Wyoming, United States
Address
30 N Gould St Ste R, Sheridan, WY 82801, USA
Sector
Online retail — custom merchandise & apparel
Model
Direct-to-consumer, made to order
Fulfilment
Print-on-demand partners, North America & Europe